European VAT

1. Why is our company starting to charge VAT?
2. When will the new VAT charges take effect?
3. How will the VAT be calculated?
4. How to Utilize the Reverse Charge Mechanism for VAT?
5. What if I don’t have a VAT number?
6. How can I provide my VAT number?
7. Will the prices displayed on the website include VAT?
8. What if I have a subscription or ongoing service?
9. Who can I contact for more information?
10. Where can I find more information about VAT rates in my country?

 

1. Why is our company starting to charge VAT?

As part of our compliance with European Union tax regulations, we have registered for VAT in the EU. This means we are now required to charge VAT on all applicable transactions with customers in the EU.

 

2. When will the new VAT charges take effect?

The new VAT charges take effect 22 May 2024. All transactions processed moving forward will include the applicable VAT.

 

3. How will the VAT be calculated?

VAT will be calculated based on the rate applicable in your country. The rate varies by country within the EU and will be applied to the total purchase amount.

 

4. How to utilize the reverse charge mechanism for VAT?

Business customers with a valid VAT number can shift the responsibility for VAT reporting to themselves under the reverse charge mechanism. To facilitate this, please ensure you provide your VAT number at the time of purchase or update your account information with your VAT number. You can enter your VAT number in the designated field during checkout or contact our customer support for assistance.

 

5. What if I don’t have a VAT number?

If you are a business customers and do not provide a valid VAT number, or if you are a non-business customers, VAT will be charged on your purchase based on the applicable rate in your country.

 

6. How can I provide my VAT number?

You can provide your VAT number by updating your account information on our website or by entering it during the checkout process. If you need assistance, please contact our customer support team at sales@groupdocs.com.

 

7. Will the prices displayed on the website include VAT?

No, the prices displayed on our website do not include VAT because we serve a wide range of international customers. VAT will only be shown once address information is entered in the checkout process.

 

8. What if I have a subscription or ongoing service?

If you have an existing subscription or ongoing service, the VAT will be applied to your next billing cycle.

 

9. Who can I contact for more information?

If you have any questions or need further assistance, please contact our customer support team at sales@groupdocs.com. We are here to help!

 

10. Where can I find more information about VAT rates in my country?

For more information about VAT rates and regulations in your country, you can visit the European Commission VAT page or contact your local tax authority.