GroupDocs builds incredible easy to use software as a service that developers can fully evaluate before committing to buying. To do this, we rely on a slightly different sales model. Here’s what makes it different:
- No pushy sales team.
- Free sales and technical support.
- Our vast documentation, examples hosted on Github plus technical forums filled with many questions and solutions
- No fuss about monthly billing via credit card.
Jump To:
Purchase
- About the pricing plan and how to purchase - an overview of our pricing model tailored to meet diverse needs with three distinct subscription plans.
- Pricing guide - view our interactive pricing schedule
- Create and manage account - access the dashboard and get started with GroupDocs Apps.
- Discount policy - Learn about why GroupDocs does not offer any discounts on its pricing plan
Purchase FAQ
- Can I evaluate before buying?
- Do I need to enter credit card details to evaluate?
- Can I receive technical support while I’m evaluating?
- Can I make a feature request?
- What are your Terms of Service and other policies?
- Can I get a discount?
- How do I cancel the service?
- Does the one plan include access to all products?
- Does GroupDocs have a consultant team who can assist with training, implementation or customizations?
Billing
- Payment method - information about paying by credit card and the currency of our invoices.
- Pricing disclaimer - GroupDocs reserves the right to change plans and pricing but we try to keep all our customers and channels up-to-date.
- Failed Payments - what happens to your plan if your credit card cannot be charged and how to update your credit card details.
- Adding billing contacts - billing statements and summary emails can be sent automatically to people in your organization even if they don’t have an account.
- Invoices - GroupDocs provides a monthly invoice for each charge. These are sent automatically by email and can be downloaded from your account.
- Refund policy - we do everything we can to help you make the right decision before you buy to avoid refund requests.
Billing FAQ
European VAT FAQ
- Why is our company starting to charge VAT?
- When will the new VAT charges take effect?
- How will the VAT be calculated?
- How to utilize the reverse charge mechanism for VAT?
- What if I don’t have a VAT number?
- How can I provide my VAT number?
- Will the prices displayed on the website include VAT?
- What if I have a subscription or ongoing service?
- Who can I contact for more information?
- Where can I find more information about VAT rates in my country?
Compliance
- Anti fraud measures - we protect ourselves from fraud by contacting the purchaser before releasing a licence if the transaction appears suspcious.
- HIPAA compliancy - GroupDocs products are not HIPAA compliant. Click to learn more.
- Taxes - explains issues related to tax such as VAT, GST and payment instructions specific for Australian customers including our ABN
UK VAT FAQ
- Why is our company starting to charge UK VAT?
- When will the new UK VAT charges take effect?
- How will the UK VAT be calculated?
- How to utilize the reverse charge mechanism for VAT?
- What if I don’t have a UK VAT number?
- How can I provide my UK VAT number?
- Will the prices displayed on the website include VAT?
- What if I have a subscription or ongoing service?
- Who can I contact for more information?
- Where can I find more information about UK VAT rates?