Billing FAQ

  1. Do you include tax in your prices listed on the website or quotes?
  2. I’m based in Australia, why is GST added to an invoice in USD currency?

 

1. Do you include tax in your prices listed on the website or quotes?

As an Australian company the only tax we apply is GST to those purchasing from Australia. Our prices on the website exclude GST. Our tax invoices for Australian customers include GST.

 

2. I’m based in Australia, why is GST added to an invoice in USD currency?

GroupDocs is a registered Australian business however as a company with customers worldwide we prefer to do business in US Dollars (USD). Since we are a GST registered business we must pay GST on any goods or service provided to an Australian entity and according to ruling GSTR 2001/2 by the Australian Taxation Office, the calculation of tax on a transaction in a foreign currency is perfectly acceptable. We have been operating in this way for many years with many Australian customers without any problems. Learn more about tax issues.

 

 
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Questions?

If you have any questions or problems, please feel free to contact our sales support who will be glad to assist.